Delivery

Free Delivery on all orders over a £30

For orders under £30 delivery to one address is £5

All orders are packed and shipped within 24/48 hours Monday-Thursday. We aim to ship all orders within 24 hours where possible.

All orders are shipped with our courier service DHL and are fully trackable.

For international orders please get in touch for a quotation info@alicecollins.com

How can I change or cancel my order?

Please contact us as soon as possible info@alicecollins.com

How do I know my order has been dispatched?

We will notify you once your order has been posted. Your delivery should reach you within 2 working days Monday- Thursday.

I haven't received my order

We are sorry to hear this. Please get in touch after the full delivery period to discuss this further. Email us info@alicecollins.com

Do you deliver overseas/ outside of the UK?

We can provide a quotation for international shipping.

Can I place an order over the phone?

Unfortunately at this moment in time we are only able to take orders placed on our website however if you need any extra support or have any questions, please feel free to get in touch with our customer service team by emailing info@alicecollins.com